Antoine V. Dallas, TX
The guys working with 911 Locksmith were very flexible in understanding that I may have to cancel the appointment at the last minute. They were able to provide same-day service, which was important to us because we'd just bought the house and felt more comfortable having the locks changed on the day we got possession of the house. The gentleman who came was very professional, kind and worked quickly. I'm very happy with this company and highly recommend them!
Kenny R. in Irving, TX
Highest marks to the whole 911 Locksmith Team. Asher called right away to explain and price the job in advance. BEN showed up on time and not only provided the service but actually corrected a mistake left behind by a locksmith EIGHT YEARS ago (deadbolt lock installed upside down!) Work and expertise was top notch and I also have to compliment how clear and accurate Asher and Benny were in clearly communicating every step of the way for the senior citizen customer they were serving. Keep up the good work, guys, and THANK YOU!
Shiloh Road Baptist Church
The locksmith that rekeyed the locks in our church was very pleasant and knowledgeable. He had everything changed out efficiently and promptly. I am sure we would consider them again if the need arises.
Called for an appontment and they had one available within the hour. Had a call from the technician 15 minutes after I hung up to confirm he would be here within the hour. Showed up on time and fixed out locking issue in no time at. Great service, will use again!
I accidentally locked my keys in the car. They took care of me when five other services either couldn't. The guy who helped me was named Benny. He was really nice and patient with me as I helped him find me on my campus. If I'm stuck in a bind, I'm going to call these guys again.
Brad E Gooding
Very pleased with timeliness and price for services provided.
Benny at 911 Locksmith just left our home and he did an excellent job. He was friendly and worked quickly and professionally installing 3 different locks on our closet doors. I had called another company and they were supposed to be here between 1-3 p.m. They still had not arrived by 3:30 p.m. so I called and cancelled them. I called 911 Locksmith and they were here within 20 minutes! I highly recommend them and would use them again.
911- Locksmith is so helpful! I call them in the morning and they have a team member out later that day! It's so nice to have somebody you trust and the timely manner that they complete the task is amazing! Thank you Benny!
Great service! Asher, called to give me an estimated time of arrival. Once he arrived, he installed a touchscreen deadbolt, new door handle, and rekeyed a second lock. Friendly and professional. He also gave me some good advice regarding my new locks. I would call on them again if needed.
Sean responded on a freezing Sunday and was super friendly and patient. He got me back into my locked house in just a few minutes. Would be happy to use 911 anytime.
Diana F., Dallas, TX
Got locked out of my apartment and first Google came to my rescue and then I found 911 locksmith. These guys are super fast, is too easy to open a locked door, I'm even scared right now when I saw how easily these guys opened the door. I'm now getting 3 spare keys just in case this happens again. Thanks guys for rescuing me!!
I went to see Batman last night in Plano and the movie was great !!! (but that's not why I'm writing....) we went out to my car and.... The keys are inside !!! My friend had triple A so we called them, but we got an eta of hour to hour and half and we still need to pay (she didn't pay the membership...). So we called a locksmith.
The first company didn't even gave us a price! "The tech will let you know when he gets there..." I know this trick already. The second company we called say they can be there in two hours!
Then we got 911locksmith, they gave us an exact estimate over the phone and the tech was there within 22 min on the clock! He was very polite and helpful and got it open very fast and professionally. The price was reasonable ($65 at 11pm).
Why four stars then? They didn't told me I can't pay with a check... Only cash or credit.
I saved their number on my phone, but I hope I won't need them again....
911 Locksmith services is the best locksmith company in Dallas. When I locked my keys in the car, they were at my car within 15 minutes. They are friendly and prompt in their response. I highly recommend 911 Locksmith Services!
The Locksmith was very pleasant, on time and had my best interest and safety in mind. He even checked my other locks to make sure that they were in good working order before he left the residence. I was very pleased with his service and would not hesitate to call his company again.
Great service. The tech arrived on time, did an excellent job and the pricing was as quoted on the initial call. I'll use again if needed as well as recommend to anyone who asks for locksmith assistance.
Called prior to coming to ensure his arrival time. Open to my opinions. Went over and beyond to ensure work performed was done to my satisfaction.
Returned my call in minutes... Very guick getting me taken care of. Would recommend to everyone.
The gentleman was courteous, quick and pleasant. He even saved me some money by advising me to avoid an unecessary procedure. I am HIGHLY likely to request him for future needs.
I was locked out of my house and they were very prompt in their response. They were able to get me into my house very quickly.
We recently moved into a new home, and needed the locks changed. 911 promptly contacted me, gave me a quote for the service, and showed up even in the worst snowstorm in the history of Dallas TX, and did the job. Job was done well, technician was very professional, and we would hire again for future work.
I was very pleased with the service. There were no surprises with the price and the technician was very efficient and professional. I would use 911 locksmith again.