Testimonials

From 171 reviews
Watkins, D

Friendly technician who took the time to understand what I was looking for and to make suggestions based on that. Would definitely use them again.

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Nannit B

Very professional, speedy and courteous service! We are very pleased and will not hesitate to call again!

Zena Kadir

Awesome service!

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Taylor Darr

Gary was amazing !! I locked my keys in my car at cvs during my lunch break and he got here within 10 minutes! Anddd gave me a discount... it was even better than what they told me on the phone which is awesome .... if you ever have trouble…

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Joseph Gonzalez

Very Friendly and professional ! Will definitely use this service again

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Derrick Williams

Contacted 911 Locksmith and Security for the installation of a higher end front door locking system. Benny was on time and very professional. He explained his work and cleaned up after himself. It has been several months since having our …

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Ethan Everett

Super quick response and had me all settled within about 20 minutes after I called them. The service tech was very professional and quickly ran my credit card for what was agreed to up front. Worked out great. Thx.

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Hays Cape

Johnny was awesome. Got here on time and was very professional. Would recommend to anyone looking for any type of locksmith service.

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c boyd

Service was prompt and friendly. Took less than 5 minutes. I was also given a discount.

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Cullen McGehee

Benny did an excellent job getting my house re-keyed. He was fast, thorough and professional. I highly recommend these guys if you need locksmith work.

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GaryC Plano

We had a key break off in our front door last week. Based on neighbor reviews I called 911 Locksmith and glad I did. They came out the next day, on time (a little early in fact) and did a superb job. They were reasonable, friendly and …

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Paul Clark

Outstanding! They were out same-day for a non-emergency job. Benny was here right on time, got everything done quick and even gave a couple discounts. Easy to navigate website, they got back to me immediately, and the price was fantastic. …

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Lupe Hernandez

Fast service, Polite, great price! Will use again.

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Taylor Maloney

I called all around Dallas and 911 Locksmith had the best price. Benny came out to my house and rekeyed 6 locks in about 30 minutes and left me with some pro tips before leaving. Friendly and great customer service.

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Danielle Roy

Benny was awesome! very helpful and quick!

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Zobele USA

I told them we needed someone here today. And they sent someone. The locksmith was polite, fast and professional. I recommend their services. -Natlie

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alesha whibbey

Fast friendly reliable service. Locked myself out of the car and was pleased with the service provided. Thanks!

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Vidal Cantu

Benny did a great job!

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Daddy Rhon

Benny was there within 15 minutes to save me when I locked my keys in my truck this afternoon, and it only took him about two minutes to go through the window. I am not surprised to see the other glowing reviews. Benny was a really nice guy…

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Ryan Phillips

911 Locksmith was VERY prompt and professional. I locked myself out of my house, and within 30 minutes i was back inside. Excellent service!

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Tifanee Baker

They were fast getting to my house and fast getting my front door unlocked! Very professional! If you're looking for a fast, quick, good job done, call 911 Locksmith! Thank you so much you guys! I appreciate it

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Kelsey Long

Awesome service!

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Roark Fulton

Very quick to arrive, quick to unlock my car. Would refer a friend!

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Logan Sharp

Fast, great experience would unlock again!

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Mehrnaz Tahmasby

Mr. Benny Zavadsky worked very professional. Highly recommend him and 911 lock smith.

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Paisley Sanders

Amazing service! Don't use anyone else. These guys helped me out so so much!

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Manuel Rubio

Awesome very quick, friendly and overall great customer service. Benny was awesome.

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Paul Johnson

Awesome service! Fast service, got my car door open in no time and all for a great price!

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Jennifer Gomez

Quick and easy!!

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Paige Boudreaux

Excellent and fast service!

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B Smithers

Very friendly and fast! Saved my life and my lunch while I was at work!

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Fikre Abraha

They are quick and reliable with a reasonable price. Thank you Benny for excellent service.

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Noah Mendoza

Guy named Benny came and helped. Popped the door open in under a minute. Pretty helpful.

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Lynne Holland

Benny arrived on time; fast and reasonable service. Besides the new locks and keys, he also hung and set-up my new Ring doorbell. He took the time to show me how to operate the doorbell. Very nice man.

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alyce levy

The whole problem was fixed within five minutes. Response time to my request was also in 10 minutes. These guys are on time, great people and 100% professional and respectful!!!

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Judy and Lawrence Yang

Quick and very knowledgeable in unlocking our ‘smart’ key car!

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David Allison

Quick, friendly service. Highly recommend!

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Sophia Noelle Alvarez

Shawn was very kind and professional! He called me 30 minutes before arriving and got here right on time. He did a wonderful job and was very efficient! I highly recommend 911 locksmith whenever you need a locksmith. Great job.....

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Michael Morgan

They are super clutch! Easy to work with! He walked with me to my car, now that’s customer service!

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Lasonja Carroll

Was so worried that I locked my keys in the car but no worries Jerry got me in my car fast.... only took one minute i that plus it was cheaper then other places I've called.

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Connie Cullen

Benny’s service was great. Very professional and friendly. Gave some good advice. Highly recommend!

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Anna Palacios

They are life savers! I am a student and today I decided to lock my keys in the car! Well today I ended up having a quiz for my class. Since my professor was late and after calling them they had said they would be here before my professor …

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Michelle Anderson

911 Locksmith was very quick and was able to help get my car unlocked. Mr. Sean was very helpful and had great customer service.

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Shino Nakajima

Benny was amazing! He was very friendly, efficient, and professional. I had 7 locks rekeyed as I had just bought a new house, and the total amount I ended up paying was super reasonable and Benny was very upfront about the cost from the …

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Lisa Evans

Benny called 30 min before arrival, he was courteous kind and professional. His work was fantastic and I really appreciate his kindness and professionalism. Please call 911 locksmith whenever you need a locksmith. Wonderful and great.....

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Tiffany Ann Ignalaga

Benny was very helpful & professional! He came & got done within minutes.

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Sam Khader

Couldn’t make up a better experience. Professional, punctual and priced competitively! My new go to!

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Lawrence Scarbrough

Benny was amazing. Came to my home promptly. Very professional and pleasant. Installed a complicated lock very quickly. His work was perfection. 911 locksmith will not disappoint!

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laci livingston

Great job! Fast and polite! Very affordable!

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Maiya Lewis

Very fast, very efficient! Arrived in 10 minutes, done in five.

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Rushiona Franklin

Great job quick work

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Hannah B

Unlocked my door quickly!

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Arturo Gonzalez

Great guy, quick service

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Karen Krastin

Excellent and fast service.

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VeganPhysicist

Awesome fast service with Nick!

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jason rehbock

Got here fast and got me into my car even quicker, good stuff

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Brady Jiang

Fast arrival in early morning, enabling me to get to work on time, thumbs up!

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DeAndreala Morgan

Thank God for Benny at 911 Lock Smith for coming to my rescue on Thanksgiving Day. Great customer service and very timely.

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Tia Allen

Quick and friendly service! Thanks guys 😊

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Marcus Brown

Had a good Experience, costumer service was nice.

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Cynthia Banda

This was a very professional and fast service! Benny was very helpful and friendly! Recommend this to everyone! Thanks guys!

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keaton robinson

The locksmith I got was named Benny and he was very nice and very helpful through the stressful situation and is probally the most helpful locksmith I have gotten from my company, very professional

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Nick Marshalek

Great, prompt service at an affordable price. Locksmith worked quickly and was extremely courteous.

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Valeria Ledezma

Fast and great customer service. Very convenient for any emergency. Highly recommend!

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Ced and Paige Gipson

Benny !!! Was amazing and I recommend their service.

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Semira Abdourezak

I had benny as my tech. He came in less than 15 minutes and was very nice and professional. Took less than 2 minutes and very reasonable prices!

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Suzanne Bock Grishman

Benny was so great and professional! He explained all my options and helped me find the most economical solution. Fast and friendly. !

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Colnith Brown

Amazing service. I was locked out of my service and they came quick to me back in and for that I’m so appreciative after working 19 hours. Nick was quick and and proffesional and he was my angel.

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Pappy Beah

Awesome job by Nick for saving my day. Now,

I am able to go to work and drop my kid and family work. Thank you #Locksmith

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Alejandra Chavez

They where very professional and fast! Saved me from leaving my keys in my car

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Etender Naini

Very pleased with 911 Locksmiths. Friendly staff from operating the phones (initiating) to getting the locks done (finishing) the rekey process. Benny answered all questions pragmatically. Highly recommend them.

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TROY Mangone

Benny did a great job. Fast profession service. Highly recommend.

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Taylor Conrad

Benny got here really quickly and was done in minutes!

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John Trawnik

They did a great job and I would recommend them.

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Cecilia Salazar

So fast and friendly. I got locked out 2x in 2 weeks and they were great!! Very convenient.

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alexa81387

Nick was great! Unlocked my car in no time and was super nice 🙂 will definitely call again if I accidentally lock myself out of my car again!

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Juno James

Yay! Lifesavers! I locked my keys in my car on my way out of work! I called, they showed up in less than 10min and gave me a great deal! Highly recommended when you're in a rut and in a hurry!

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Brianna Ramos

This company is the greatest for real. They are friendly and communicate quickly between the office, technicians and customer – aka ME! And could be you too. 😁 They got my car unlocked right away and had me on my way in minutes. Thank you …

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In Out

Unbelievable, This guy opened my truck in less than 5 minutes. Also gave me a jump since my battery was dead. Quick and professional. I will definitely recommend their service.

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laura robbins

They came in a timely manner and were very helpful and friendly!

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Ana Martinez

Great service! I was in a hurry to get to school and he got to me in 15-20 minutes. Took him 2 minutes to get the car opened. Highly recommended.

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M B

Don't hesitate to call 911 Lochsmith for a deadbolt install or for anything needing a latch or latch related. Btw, ask for Benny. That man is prompt, professional and is sure to ask questions, which is awesome, because he ensures the job …

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Adrienne Dyson

Fast as lightning! Shawn was so fast, so courteous and right on time!!!

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Christine Finnegan

Wonderful service — the locksmith, Benny Zavadsky, arrived on time was very knowledgeable and gave me quick, affordable, quality service.

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Enote Allen

Very fast services and super professional. Mr Benny came to my business and got my locks fix in a hurry. Thanks your guys rocks!!!!!!

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Caroline Flynn

We just had Benny install a deadbolt on our front door and fix a door knob in the bathroom. He did an awesome job. Very professional, great price and great work! I would highly recommend to anyone who needs a locksmith to give them a call.

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Atiba Ovid

I had them re-key my locks and I must say, they are very professional, reasonably priced, fast, efficient and they took the time to add value with their service. Benny did an outstanding job. I'm really thankful I found them during my …

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Laura Roets

Highly recommended! I locked my keys and my TODDLER in the car this morning and called them in a panic. They were out in less than fifteen minutes and had the car unlocked in no time. Thank you!!!

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Jessica Zenteno

Super customer service and awesome price, highly recommend. Shawn was great very nice and caring!

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Christopher Borders

Benny's come out a couple of times and done a great job installing dead bolts and re-keying doors for reasonable prices. Will definitely request him again should I need more lock related work.

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Sarah Orellana

I locked my keys in my car in Dallas going to register my car at the court building, go figure. This was the first locksmith to pop up on my google search and I'm glad they were. The entire process lasted 30 minutes and I was impressed with…

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Jason Lopez

Came fast less than 20 minutes nice customer sevicr skills good prize range also got a discount I recommend👊🏻👌🏻❤️️☀️️

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K Brown

I would definitely recommend this company to family and friends. After locking my keys in my car I called several different companies and none were able to give me a quote over the phone. I then called 911 Locksmith and they gave me a flat …

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Dewi Kustiawati

Very professional & honest people to work with .. I am so happy how fast they can help me. They

Came on time with competitive prices. Thank you.

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Caroline Pajda

Great service. Very timely and only took them twenty minutes to get here. Very friendly. Would use them again

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Brian Osburn

Fast response. Tech was at my truck in 20 minutes. Friendly employees. A++

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Amy Farrell

Very prompt in setting the appointment. The tech (Benny) called about an hour before showing up and arrived when he said he would. Was extremely efficient and repaired our broken deadbolt in a matter of minutes. Price seemed reasonable.

via Google
Jennifer Brill

I was in a rush and locked out of my car – Benny called and gave me an accurate estimate of when he would arrive. He was quick, courteous, and even a bit funny, which is what I needed at 7am. Thanks!!

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Hunter Shaughnessy

Great experience! Quick, knowledgable, and made sure everything was perfect when he left. Benny is the man!

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Elizabeth Jacinto

We submitted an online request to rekey a lock on a Sunday. Less than an hour later, Benny was at our house! Was able to rekey the lock to match our back door within minutes. I definitely would use them again.

via Google

Testimonials
Antoine V.   Dallas, TX

Antoine V. Dallas, TX

"I'm very happy with this company and highly recommend them..."

The guys working with 911 Locksmith were very flexible in understanding that I may have to cancel the appointment at the last minute. They were able to provide same-day service, which was important to us because we'd just bought the house and felt more comfortable having the locks changed on the day we got possession of the house. The gentleman who came was very professional, kind and worked quickly. I'm very happy with this company and highly recommend them!

Ash B.

Ash B.

I went to see Batman last night in Plano and the movie was great !!! (but that's not why I'm writing....) we went out to my car and.... The keys are inside !!! My friend had triple A so we called them, but we got an eta of hour to hour and half and we still need to pay (she didn't pay the membership...). So we called a locksmith.
The first company didn't even gave us a price! "The tech will let you know when he gets there..." I know this trick already. The second company we called say they can be there in two hours!
Then we got 911locksmith, they gave us an exact estimate over the phone and the tech was there within 22 min on the clock! He was very polite and helpful and got it open very fast and professionally. The price was reasonable ($65 at 11pm).
Why four stars then? They didn't told me I can't pay with a check... Only cash or credit.
I saved their number on my phone, but I hope I won't need them again....
Plano, TX

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